// PROTOCOLS
Legal Documentation
Transparency is not optional. Here's everything you need to know about how Pinaka operates.
DPDP Act 2023 Compliant
Pinaka adheres to India's Digital Personal Data Protection Act. Your data is handled with care.
Terms of Engagement
The rules of the game. What you can expect from us, and what we expect from you.
Student Data Rights
Your data, your rights. How we collect, use, and protect your information under DPDP Act 2023.
Cookie Policy
How we use cookies and tracking. Opt-in by default — analytics only with your consent.
Acceptable Use Policy
Exam integrity rules and platform usage guidelines. Fair play for everyone.
Refund Policy (The Exit)
How to request a refund if our platform isn't working for you. No hard feelings.
Grievance Redressal
How to file a complaint and get it resolved. We respond within 24 hours.
Grievance Officer
As required by Indian law, we have designated a Grievance Officer for data protection concerns. See our Grievance Redressal Policy for details.
Email: grievance@mypinaka.com
Data Protection: privacy@mypinaka.com
Response time: Within 24 hours